Launch your career in a customer facing role.
Gear up for a career in retail! This 4-week intensive program will teach you the fundamental skills to be a highly successful retail and restaurant attendant. You will graduate equipped for best-in-class customer service.
Program Length4 weeks
Monday to Friday, 8am-4pmApply Now!
We'll help you learn the technical skills with lots of hands-on, interactive sessions. By the end, you'll know:
Behaviour & Mindsets
In every job, there are key skills that will help you be successful. We'll help you acquire the following skills:
Our Retail & Restaurant employer partners
- Beacon of Hope Rongai Off Magadi Road, Gataka Rd, Nairobi
- Kangemi Waiyaki Way, Nairobi
How we prepare you
In a world of job training programs, Generation takes a different approach to help you succeed. Generation instructors and mentors get to know each student and are there with resources, tools, and information if a student encounters a barrier.
The instructors and mentors at Generation aren't just teachers, they're coaches who stand by their students through successes and challenges.
The right resume can open the door to new career opportunities. Generation students learn how to create a resume that showcases their skills and experiences.
By conducting mock interviews, then providing real-time feedback and coaching, the Generation team ensures that all graduates feel confident and prepared to interview.
After graduation, mentors and instructors continue to check in with alums, providing support with the job search and advice for continued success.
Ongoing benefits of Generation
A Trusted Network
Continued contact with the Generation graduate network
Events and workshops to help you keep growing
Become a mentor to help others
Troubleshoot your job challenges